Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to info@absolutesexdoll.com
Before you make a payment, we kindly remind you of all of your questions, show you actual photographs of a ready-made Doll, and change certain details until you are satisfied (for customized dolls). After shipping, we will give you information about the making and shipping of your Doll and will let you know when it has arrived at our local warehouse in California.
Before you make a payment, we kindly remind you of all of your questions, show you actual photographs of a ready-made Doll, and change certain details until you are satisfied (for customized dolls). After shipping, we will give you information about the making and shipping of your Doll and will let you know when it has arrived at our local warehouse in California.
Yes, absolutely. AbsoluteSexDoll.com is a reputable and authorized retailer that exclusively sells genuine sex dolls. Customers can rest assured that no fake or substandard products are offered on the site. In fact, the company is authorized by over 30 reputable manufacturers and brands.
Yes, absolutely. AbsoluteSexDoll.com is a reputable and authorized retailer that exclusively sells genuine sex dolls. Customers can rest assured that no fake or substandard products are offered on the site. In fact, the company is authorized by over 30 reputable manufacturers and brands.

Opting to purchase a sex doll through an authorized vendor offers several benefits. For one, it enables customers to quickly and easily communicate in their native language, ensuring prompt resolution of any issues that may arise. In contrast, manufacturers primarily focus on research and production processes and may not be as skilled in customer communication.

Vendor teams possess in-depth knowledge of various brands and can provide comprehensive consideration of both customer and manufacturer needs. This results in a better overall purchasing experience. Additionally, working with vendors can facilitate promotion and awareness of different sex doll brands and their various functions, reaching a wider audience.

Opting to purchase a sex doll through an authorized vendor offers several benefits. For one, it enables customers to quickly and easily communicate in their native language, ensuring prompt resolution of any issues that may arise. In contrast, manufacturers primarily focus on research and production processes and may not be as skilled in customer communication.

Vendor teams possess in-depth knowledge of various brands and can provide comprehensive consideration of both customer and manufacturer needs. This results in a better overall purchasing experience. Additionally, working with vendors can facilitate promotion and awareness of different sex doll brands and their various functions, reaching a wider audience.

Customer satisfaction is our priority. As long as you notify us within 24 hours of getting your doll if it has any flaws upon arrival and has not been used in any manner, we can arrange for the doll to be returned. We do not, however, pay for the return shipping fees. Depending on the defect's severity, we will repair or replace the doll.
Customer satisfaction is our priority. As long as you notify us within 24 hours of getting your doll if it has any flaws upon arrival and has not been used in any manner, we can arrange for the doll to be returned. We do not, however, pay for the return shipping fees. Depending on the defect's severity, we will repair or replace the doll.
Silicone and TPE are the two top materials used for making sex dolls because they both feel comfortable and lifelike.

Silicone is a substance that is more resistant to wear and damage. Hence silicone sex dolls are produced from that material. The firmness of silicone, which is similar to that of human flesh, makes silicone dolls  to be  more realistic appearance and feel. They need less upkeep and are less likely to hold on to smells. Yes, we do provide heat systems for our silicone sex dolls so they can be heated for a longer period.

TPE dolls, on the other hand, are softer and more flexible. As a result, it is easier to position them in various sexual positions. Additionally, they are easier to shape into lifelike and enticing dolls. In general, they are less expensive than silicone dolls.

Silicone and TPE are the two top materials used for making sex dolls because they both feel comfortable and lifelike.

Silicone is a substance that is more resistant to wear and damage. Hence silicone sex dolls are produced from that material. The firmness of silicone, which is similar to that of human flesh, makes silicone dolls  to be  more realistic appearance and feel. They need less upkeep and are less likely to hold on to smells. Yes, we do provide heat systems for our silicone sex dolls so they can be heated for a longer period.

TPE dolls, on the other hand, are softer and more flexible. As a result, it is easier to position them in various sexual positions. Additionally, they are easier to shape into lifelike and enticing dolls. In general, they are less expensive than silicone dolls.

If they are used and taken care of properly, TPE and Silicone sex dolls can last for many years. Find out more here about how to look after your sex doll!
If they are used and taken care of properly, TPE and Silicone sex dolls can last for many years. Find out more here about how to look after your sex doll!
The sex doll should be stored upright (but not standing on its feet) or on its back on a soft surface. It should be in a position that is roughly equivalent to how it was when it was placed in the box. Laying it flat on a bed or in the box it arrived in is a typical choice. If it has a hook for the neck thread, you may also hang it in a closet. 
The sex doll should be stored upright (but not standing on its feet) or on its back on a soft surface. It should be in a position that is roughly equivalent to how it was when it was placed in the box. Laying it flat on a bed or in the box it arrived in is a typical choice. If it has a hook for the neck thread, you may also hang it in a closet. 
We advise performing a thorough clean every week days to prevent bacterial buildup. Depending on your usage, you might want to consider cleaning more frequently. Use clean, tepid water and antibacterial soap to massage the doll's skin gently. You can also lightly sponge it down. When washing your sex doll, avoid getting the neck and head too wet or submerged in water, which might cause any metal parts to rust. To prevent rust, quickly dry any metal parts that may have accidentally been damp. To read the Sex Doll Cleaning & Caring Guide.
We advise performing a thorough clean every week days to prevent bacterial buildup. Depending on your usage, you might want to consider cleaning more frequently. Use clean, tepid water and antibacterial soap to massage the doll's skin gently. You can also lightly sponge it down. When washing your sex doll, avoid getting the neck and head too wet or submerged in water, which might cause any metal parts to rust. To prevent rust, quickly dry any metal parts that may have accidentally been damp. To read the Sex Doll Cleaning & Caring Guide.

For more information on our payment options, please visit our payment options here.

For more information on our payment options, please visit our payment options here.

At AbsoluteSexDoll.com, we prioritize exceptional customer service. In the event that a customer is dissatisfied with their purchase, we offer a 24-hour window to report any defects or issues with the received doll. Depending on the severity of the defect and whether or not the doll has been used, we will either repair or replace the doll in case if the customer pays for the shipping fee. We take pride in our strict quality control process, which minimizes the occurrence of such cases. However, we acknowledge that unforeseen circumstances can occur and we are committed to ensuring our customers' satisfaction. As such, we encourage customers to reach out to us promptly should they encounter any issues with their purchased sex doll.
At AbsoluteSexDoll.com, we prioritize exceptional customer service. In the event that a customer is dissatisfied with their purchase, we offer a 24-hour window to report any defects or issues with the received doll. Depending on the severity of the defect and whether or not the doll has been used, we will either repair or replace the doll in case if the customer pays for the shipping fee. We take pride in our strict quality control process, which minimizes the occurrence of such cases. However, we acknowledge that unforeseen circumstances can occur and we are committed to ensuring our customers' satisfaction. As such, we encourage customers to reach out to us promptly should they encounter any issues with their purchased sex doll.
Yes, an order confirmation email will be sent to you after placing your order. Please ensure that you have received this email. If it is not in your inbox, please check your spam folder. Additionally, we will send you updates including doll factory pictures and tracking information via email. To ensure prompt delivery of these updates, please provide an active and valid email address during the order process and promptly reply to any communication from us.
Yes, an order confirmation email will be sent to you after placing your order. Please ensure that you have received this email. If it is not in your inbox, please check your spam folder. Additionally, we will send you updates including doll factory pictures and tracking information via email. To ensure prompt delivery of these updates, please provide an active and valid email address during the order process and promptly reply to any communication from us.

If you need to modify the details of your doll or cancel the order after placing it, please contact us immediately via email. We aim to process orders within 24 hours of receiving them, but we will do our best to accommodate any changes or cancellations you may require. Here are more details about canceling an order.

If you need to modify the details of your doll or cancel the order after placing it, please contact us immediately via email. We aim to process orders within 24 hours of receiving them, but we will do our best to accommodate any changes or cancellations you may require. Here are more details about canceling an order.

No, sorry that our warehouse license doesn’t support visiting or picking up the parcel anymore.
No, sorry that our warehouse license doesn’t support visiting or picking up the parcel anymore.

The typical delivery time for your sex doll from the date of purchase is approximately 4-6 weeks. Please note that this is an estimate, and there may be exceptions to this delivery timeline. Additionally, during Chinese special holidays such as the Spring Festival or National Day, shipping may be delayed further.

Delivery time also depends on whether you are ordering an in-stock doll or a custom doll. In-stock dolls typically arrive within 5-7 days of placing your order, while custom dolls require a longer wait of around 4-6 weeks. It is important to note that silicone dolls may require a longer wait time than TPE dolls.

Please feel free to contact us for further information about the delivery time of your specific order.

For more information on our shipping information, please visit our shipping information here.

The typical delivery time for your sex doll from the date of purchase is approximately 4-6 weeks. Please note that this is an estimate, and there may be exceptions to this delivery timeline. Additionally, during Chinese special holidays such as the Spring Festival or National Day, shipping may be delayed further.

Delivery time also depends on whether you are ordering an in-stock doll or a custom doll. In-stock dolls typically arrive within 5-7 days of placing your order, while custom dolls require a longer wait of around 4-6 weeks. It is important to note that silicone dolls may require a longer wait time than TPE dolls.

Please feel free to contact us for further information about the delivery time of your specific order.

For more information on our shipping information, please visit our shipping information here.

In-stock sex dolls are pre-finished and stored in our warehouses in the US, California.

Custom-made sex dolls are manufactured in China and shipped from our facilities in China to your location.

In-stock sex dolls are pre-finished and stored in our warehouses in the US, California.

Custom-made sex dolls are manufactured in China and shipped from our facilities in China to your location.

We offer free shipping all over USA, except Alaska and Hawaii. Email us for more details about shipping fee to these places. Please do not hesitate to contact us if you have any concerns or questions.
We offer free shipping all over USA, except Alaska and Hawaii. Email us for more details about shipping fee to these places. Please do not hesitate to contact us if you have any concerns or questions.
You can check the shipment status and other order details on the order page. If you purchased as a guest, kindly register an account on AbsoluteSexDoll.com to access the order information.
You can check the shipment status and other order details on the order page. If you purchased as a guest, kindly register an account on AbsoluteSexDoll.com to access the order information.
Yes, we can deliver your parcel to your local FedEx/UPS store for pickup. Please provide us with the relevant address during the order process, and kindly call FedEx/UPS to confirm before the shipment arrives.
Yes, we can deliver your parcel to your local FedEx/UPS store for pickup. Please provide us with the relevant address during the order process, and kindly call FedEx/UPS to confirm before the shipment arrives.
Absolutely. All packages are discreetly packaged, and there are no labels or markings on the box that reveal the contents. If you prefer not to receive your order at home, we can arrange for delivery to a FedEx/UPS store for your convenience.
Absolutely. All packages are discreetly packaged, and there are no labels or markings on the box that reveal the contents. If you prefer not to receive your order at home, we can arrange for delivery to a FedEx/UPS store for your convenience.
Except for India, Pakistan, the United Arab Emirates, and Thailand—where sex toys are outlawed, and customs clearance is strict—we ship to all countries worldwide.
Except for India, Pakistan, the United Arab Emirates, and Thailand—where sex toys are outlawed, and customs clearance is strict—we ship to all countries worldwide.
Both UPS and FedEx are our shipping partners. They help us accelerate shipping and ensure secure deliveries.
Both UPS and FedEx are our shipping partners. They help us accelerate shipping and ensure secure deliveries.
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